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Privacy Policy A legal disclaimer Grind & Grow connects vendors and customers but does not guarantee service quality or outcomes. Users assume all risks related to transactions. We are not liable for disputes, damages, or losses arising from platform use. Verify vendor credentials before hiring. Use Grind & Grow at your own discretion. Privacy Policy Grind & Grow collects personal data (name, contact, profile details) to facilitate connections between vendors and customers. We use secure systems to protect your information and only share it with relevant users for service purposes. We don’t sell your data. Contact us to access, update, or delete your information.

Accessibility Statement At Grind & Grow, we are committed to ensuring our platform is accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive experience for everyone. Our Commitment We aim to make our website and mobile app user-friendly for individuals with visual, auditory, motor, or cognitive disabilities. Our goal is to foster a trusted local marketplace where everyone can connect, hustle, and thrive, regardless of ability. Accessibility Features Screen Reader Compatibility: Our website and app are designed to work with screen readers, ensuring navigability for visually impaired users. Keyboard Navigation: All functionalities can be accessed using a keyboard for users with motor impairments. Text Alternatives: Images include alt text to describe content for screen reader users. Color Contrast: We use high-contrast colors to enhance readability for users with visual impairments. Subtitles and Transcripts: Videos, including our promotional content, include captions and transcripts for users who are deaf or hard of hearing. Responsive Design: Our platform adjusts to various screen sizes and assistive technologies for seamless use. Ongoing Efforts We continuously work to improve accessibility by: Conducting regular audits to identify and address barriers. Incorporating user feedback to enhance functionality. Training our team on accessibility best practices. Feedback and Support If you encounter any accessibility issues or have suggestions to improve our platform, please contact us at accessibility@grindandgrow.com or call [insert phone number]. We aim to respond within 48 hours and address concerns promptly. Third-Party Content Some third-party content or vendor profiles may not fully meet accessibility standards. We encourage vendors to provide accessible content and are working to ensure compliance across the platform. Last Updated: August 14, 2025 (The website will be updated everyday) Grind & Grow is dedicated to making our community marketplace accessible to all. Let’s hustle, connect, and thrive together!

Discover skilled local professionals for all your needs-from electricians to tutors to DJs. Grind & Grow helps you find top-rated vendors in your area. WELCOME Grind & Grow Start Now Welcome to Grind & Grow Welcome to Grind&Grow Turn your skills into opportunity. Find trusted services near you. At Grind&Grow, we connect skilled individuals with people who need their services — right in their neighborhood. Whether you’re a professional with a 9-to-5 looking for extra income, or unemployed and ready to put your skills to work, Grind&Grow gives you a platform to be discovered. 📍 Vendors: Register with your street address, showcase your skills, and get booked by customers within 5 km of you. 🔎 Customers: Search and connect instantly with local service providers within 5km of you chat directly, and book the help you need with ease. Grind. Grow. Connect. Building stronger communities, one service at a time. Read More

Available Services Home Services Child & Petcare Educational & Instructional Services Events & Entertainments Personal Services Health & Wellness Services Automotive & Mechanical Services Technology & Mechanical Services

What is your purpose for using this site ? Vendor Join our community of local vendors and connect with local customers in your area! Read More Customer Looking for a professional in your neighborhood ? Our app makes it easy to find and hire local service providers in your area . Login Small Title What is expected from vendors? As a vendor on our platform you are expected to provide high quality, professional and reliable service to customers . This platform is designed to provide help you showcase your skills and grow your business , and your success is directly tied to the trust and reputation you build with your community. Requirements : Pay a once off sign up fee of R399 followed by a monthly subscription fee of R299 starting in the month following your sign-up. Upload a photo of your face as a profile picture. Upload a 30 second video of your service if necessary and a description of who you are and why you are the best for the job .

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Terms & Conditions Welcome to Grind & Grow, a platform connecting local service providers ("Vendors") with customers seeking their services ("Customers"). By accessing or using our website, mobile application, or services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Platform. 1. General Terms 1.1 Acceptance of Terms: These Terms govern your use of the Grind & Grow Platform. By registering, accessing, or using the Platform, you confirm you are at least 18 years old and agree to comply with these Terms. 1.2 Changes to Terms: Grind & Grow reserves the right to modify these Terms at any time. Updated Terms will be posted on the Platform with the effective date. Continued use of the Platform constitutes acceptance of the revised Terms. 1.3 Eligibility: The Platform is available only to individuals and businesses legally permitted to enter contracts in their jurisdiction. By using the Platform, you represent that you meet these requirements. 2. Platform Use 2.1 Purpose: Grind & Grow connects Vendors offering services (e.g., plumbing, hair styling, photography) with Customers seeking those services in their local community. 2.2 User Accounts: Vendors: To join as a Vendor, you must pay a one-time registration fee of R399 and a monthly subscription fee of R299. You must provide accurate profile information, including a photo, a description of services, and, if applicable, a 30-second video showcasing your skills. Customers: Customers must create an account to browse and book services. All users must provide truthful information and maintain account security. 2.3 Prohibited Conduct: You agree not to: Use the Platform for illegal purposes or to violate any laws. Post false, misleading, or offensive content. Impersonate others or create fraudulent accounts. Interfere with the Platform’s functionality or security. 2.4 Service Agreements: Grind & Grow facilitates connections but is not a party to agreements between Vendors and Customers. All service contracts are solely between the Vendor and Customer. Grind & Grow is not responsible for disputes, damages, or issues arising from these agreements. 3. Vendor Responsibilities 3.1 Service Quality: Vendors must provide high-quality, professional, and reliable services as advertised. Vendors are responsible for maintaining their reputation and building trust within the community. 3.2 Compliance: Vendors must hold all necessary licenses, permits, or certifications required for their services and comply with local laws. 3.3 Profile Accuracy: Vendors must keep their profiles up-to-date and accurate. Grind & Grow may remove profiles with misleading or incomplete information. 3.4 Payment: Vendors agree to pay the one-time registration fee (R399) and monthly subscription fee (R299) to maintain an active profile. Fees are non-refundable unless otherwise stated. 4. Customer Responsibilities 4.1 Booking and Payment: Customers agree to pay Vendors directly for services as per their agreement. Grind & Grow does not handle service payments unless specified. 4.2 Verification: Customers are encouraged to verify Vendor credentials before hiring. Grind & Grow does not guarantee the quality or outcome of services provided. 4.3 Conduct: Customers must communicate respectfully and provide accurate information when booking services. 5. Fees and Payments 5.1 Vendor Fees: Vendors pay a one-time registration fee of R399 and a recurring monthly subscription of R299 to maintain an active profile. 5.2 Payment Processing: Vendor subscription payments are processed securely through the Platform. Failure to pay fees may result in account suspension or termination. 5.3 Service Payments: Payments for services are handled directly between Vendors and Customers unless otherwise facilitated by Grind & Grow. We are not responsible for payment disputes. 6. Intellectual Property 6.1 Ownership: All content on the Platform, including logos, text, and designs, is owned by Grind & Grow or its licensors and protected by intellectual property laws. 6.2 User Content: By uploading content (e.g., photos, videos, descriptions), you grant Grind & Grow a non-exclusive, royalty-free license to use, display, and distribute it for Platform purposes. 6.3 Restrictions: You may not reproduce, modify, or distribute Platform content without prior written consent from Grind & Grow. 7. Privacy 7.1 Data Collection: We collect personal information (e.g., name, contact details, profile data) to operate the Platform. Please review our Privacy Policy for details on how we handle your data. 7.2 Data Sharing: User information is shared only as necessary to facilitate connections between Vendors and Customers or as required by law. 8. Liability and Disclaimers 8.1 No Warranty: The Platform is provided "as is" without warranties of any kind, express or implied. Grind & Grow does not guarantee the accuracy, reliability, or availability of the Platform. 8.2 Limitation of Liability: Grind & Grow is not liable for any direct, indirect, incidental, or consequential damages arising from Platform use, including disputes between Vendors and Customers. 8.3 Third-Party Services: Grind & Grow is not responsible for the conduct, performance, or quality of services provided by Vendors or third-party links on the Platform. 9. Termination 9.1 Account Termination: Grind & Grow may suspend or terminate your account for violating these Terms, including non-payment, fraudulent activity, or inappropriate conduct. 9.2 Effect of Termination: Upon termination, you lose access to the Platform, and any outstanding fees remain due. User content may be removed at Grind & Grow’s discretion. 10. Dispute Resolution 10.1 Governing Law: These Terms are governed by the laws of South Africa. 10.2 Resolution Process: Disputes between users should be resolved directly. Grind & Grow may assist in mediation but is not obligated to intervene. Any disputes with Grind & Grow shall be resolved through negotiation or, if necessary, in a South African court. 11. Accessibility 11.1 Commitment: We strive to make the Platform accessible to all users, per our Accessibility Statement. Contact us at accessibility@grindandgrow.com for assistance or feedback. 12. Contact Information For questions, concerns, or feedback about these Terms, contact us at: Email: support@grindandgrow.com Phone: [Insert phone number] Address: [Insert business address] 13. Miscellaneous 13.1 Entire Agreement: These Terms, along with our Privacy Policy and Accessibility Statement, constitute the entire agreement between you and Grind & Grow. 13.2 Severability: If any provision of these Terms is found invalid, the remaining provisions remain enforceable. 13.3 No Waiver: Failure to enforce any provision does not constitute a waiver of that provision. By using Grind & Grow, you agree to these Terms and Conditions. Let’s hustle, connect, and thrive together!

About Us Grind & Grow VISION PURPOSE Our vision is to build a trusted , local marketplace that connects service providers with customers in their immediate community . We want to be the essential link that strengthens community bonds and fosters a thriving local economy . The purpose of this app is to simplify the process of finding and hiring local service providers . It empowers customers to discover vetted professionals in your area while giving them a platform to market their skills .

What is expected from vendors? As a vendor on our platform you are expected to provide high quality, professional and reliable service to customers . This platform is designed to provide help you showcase your skills and grow your business , and your success is directly tied to the trust and reputation you build with your community. Requirements : Pay a once off sign up fee of R399 followed by a monthly subscription fee of R299 starting in the month following your sign-up. Upload a photo of your face as a profile picture. Upload a 30 second video of your service if necessary and a description of who you are and why you are the best for the job . Continue to payment

Refund Policy At Grind & Grow, we aim to provide a seamless experience for all users. This Refund Policy outlines the conditions under which refunds may be issued for vendor fees paid to access the Grind & Grow platform. 1. Vendor Fees One-Time Registration Fee (R399): The one-time registration fee is non-refundable, as it covers the initial setup and verification of your vendor profile. Monthly Subscription Fee (R299): The monthly subscription fee is non-refundable, except in cases where Grind & Grow fails to provide access to the platform due to technical issues solely attributable to us. 2. Refund Eligibility Refunds for the monthly subscription fee may be considered under the following circumstances: Technical Issues: If the platform is unavailable for more than 48 consecutive hours due to issues within our control, you may request a pro-rated refund for the affected period. Account Termination by Grind & Grow: If we terminate your account without cause (e.g., not due to a violation of our Terms and Conditions), you may be eligible for a pro-rated refund of the current month’s subscription fee. 3. Non-Refundable Scenarios Refunds will not be issued for: Failure to use the platform after registration. Dissatisfaction with customer engagement or service bookings, as these depend on user activity and market demand. Violation of our Terms and Conditions, including non-payment or inappropriate conduct. Payments made to vendors for services, as these are handled directly between vendors and customers. 4. Refund Process To request a refund: Contact us at support@grindandgrow.com within 7 days of the issue, providing your account details and a description of the problem. Refund requests will be reviewed within 5 business days. Approved refunds will be processed to the original payment method within 10 business days. 5. Contact Us For questions or refund inquiries, reach us at: Email: support@grindandgrow.com Phone: [Insert phone number] Grind & Grow reserves the right to modify this Refund Policy at any time. Changes will be posted on our website with the updated effective date.